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WebSCS (Web-based Service Coordination System)






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Agency Function

The Agency Function is the direct parent for the majority of the relationships within WebSCS. In WebSCS, "Agencies" are defined as different staffing agencies or simply different branch offices for a single staffing agency. When a shift is created in the system, it must belong to a specific agency. When an employee is created in the system, that employee must work for a specific agency. In order for an agency to work with a client in the system, that agency must either create the client themselves or be given specific permission to staff at that location.

How the agency function is used depends highly on the purchaser. Each agency in the system could be simply a separate branch office for the same staffing company. On the other hand, each agency could be a completely different staffing agency all together. But regardless of how the user chooses to setup their agencies, each will be assigned its own subset of shifts, clients, and employees.

The Notes feature is included in every WebSCS profile. Notes are specific to the profile you create them for, and are an extremely useful tool. Each note is categorized and contains full date, time, and author information. Any note can be marked as requiring a follow-up, meaning that an action is needed. A specific user is assigned to follow-up on that note, with the date and time saved upon completion. The notes screen also contains all the contact information for the profile, so you can call or email the person or location without changing screens. You can attach any document to any note, allowing further documentation. Once created, the note can be copied to any other available profile in the system. In the process of copying a note, you are provided with the option of linking each copy together, so that updates are automatically applied to all other copies.

Packages with the Agency Function Included
The packages that include the use of the Agency function are the Master Vendor, the Corporate Agency, and the Agency packages. The Agency package will not permit the creation of additional agencies, as this package is designed for the needs of a single agency with a single branch office.

For more information about our packages, please review our Products and Services section.

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